Case Study - An integrated operations platform for education management

Overview

Yildirim Bilgi Merkezi is an education organization with multiple branches, instructors, and student cohorts. Before this engagement, their institutional presence was basic, and the operational side — enrollment, scheduling, performance tracking, branch management, and financial administration — was handled through a patchwork of manual processes and disconnected tools.

The challenge was not simply to build a website, but to design an operational system that reflects how the organization actually works: hierarchical branch structures, role-based access for administrators, teachers, and students, integrated measurement and evaluation workflows, and a structured accounting system that tracks income and expenses down to individual installments.

What we built

yilven designed and developed a unified platform that serves both public-facing and internal operational needs:

The institutional layer handles the organization's public presence, providing information about branches, programs, and enrollment. The operations layer manages the core workflows: student-teacher assignments, branch-level administration, scheduling, and assessment processes.

The system is built around role-based access control with seven distinct user types — including Manager, Operator, Accountant, and Scanner roles — ensuring that each user sees exactly the tools and data relevant to their function. Measurement and evaluation workflows are integrated directly into the platform, replacing spreadsheet-based tracking with structured, auditable processes.

The accounting module brings full financial visibility to the organization. Income and expense records support installment-based payment plans, each tracked with statuses (Paid, Pending, Overdue). A background scheduler runs automatically at startup and periodically marks overdue installments, eliminating the need for manual follow-up. Every change to an accounting plan is recorded in a full audit history, giving management a complete, time-stamped record of financial decisions.

The Scanner role was introduced to support QR code reader devices and kiosk applications on-site. Scanner accounts have access only to attendance-related endpoints, ensuring field devices operate with a minimal, secure permission footprint.

What we delivered